BASICMarket Research and Insights
Home About Services Case Studies FAQ Contact Get in Touch
Home About Services Case Studies FAQ Contact Get in Touch
Est. 2014 · Malaysia & Singapore

Turning Data Into Decisions

Data-driven actionable analytics to help you understand your market. A full-service market research firm delivering insights through both digital and traditional research methods. Small team, big impact — powered by AI technology and human expertise.

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What We Do

Research Services

From traditional fieldwork to advanced analytics, we provide a full spectrum of market research capabilities in both digital and traditional formats.

Event Survey

Faster and direct feedback on products and services from your potential customers at live events and activations.

In-Depth Interview

Direct collection of rich, qualitative information from individual participants through structured one-on-one conversations.

Heatmap & Eye-Tracking

Maximise the visual impact of your designs and user interfaces by understanding exactly where users look and engage.

Focus Group Discussions

Gain insight into what your customers truly think about your products and services through guided group conversations.

Online Survey

Collect structured information from a broad sample of respondents through carefully designed digital questionnaires.

Mystery Shopper

Measure the quality of sales interactions and customer service across your locations with trained evaluators.

Central Location Test

Test your product or concept in a controlled environment to gather reliable, comparable consumer feedback.


Machine Learning + IoT

Build predictive algorithm models from big data to uncover patterns and automate insight generation.

Technology

Web + Social Analytics

Build traffic and conversion-centric funnels for your websites and social media with data-driven strategies.

Technology


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Established
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Years Combined Experience
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Industries Served
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Projects Completed

Our Approach

Understanding Real People

Behind every data point is a person with unique needs, preferences, and behaviors. We combine technology with human understanding to deliver insights that truly matter.

Family consumers

Consumer Insights

Understanding families, individuals, and communities across demographics

Expert analysis

Expert Analysis

Skilled researchers transforming raw data into actionable strategies

Human-Centered Research

Technology amplifies our capabilities, but human expertise ensures the insights are meaningful, contextual, and truly useful for decision-making.

  • Fresh, engaged respondents
  • Quality-controlled fieldwork
  • Contextual interpretation

Technology

AI Powered, Human Validated

Leveraging cutting-edge technology to ascend your research capabilities while maintaining the human touch that delivers true insights.

DGX Spark AI Supercomputer

Enterprise AI Infrastructure

Our locally-owned data center houses physical bare metal servers with extensive storage arrays and a DGX Spark AI supercomputer, enabling advanced analytics and machine learning capabilities for deeper, faster insights.

This enterprise-grade infrastructure allows us to process large datasets, run complex models, and deliver actionable analytics at unprecedented speed while maintaining complete data sovereignty.

Data Security

Physical bare metal servers in our local data center ensure your data stays secure and compliant with regional regulations.

Advanced Analytics

Machine learning algorithms uncover patterns invisible to traditional analysis.

Speed & Scale

Process massive datasets in minutes, not days, for faster decision-making.

Data-Driven Actionable Analytics

We help you understand your market with insights that matter

Our Work

Featured Case Studies

Real projects delivering real impact across FMCG, energy, technology, healthcare, and government sectors.

New Product SegmentsFMCG

Feasibility & Concept Testing for New Product Segments

Assessed the feasibility of new product segments and mapped consumer preferences, attitudes, and willingness to pay for a major water bottling company exploring new-to-market offerings in Malaysia.

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New Product SegmentsEnergy & Utilities

Testing New Communication Channels

Evaluated acceptance and effectiveness of a new communication channel for a national power utility, measuring its impact on brand perception and customer understanding of new products.

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New Product SegmentsTechnology & Transport

Correcting Data Assumptions for a Ride-Hailing Company

Examined marketing spend gaps in under-served suburban and rural areas in Malaysia, correcting key assumptions that were based on online-only data.

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Pricing & CompetitionFood & Beverage

Price & Competition Mapping with Custom Dashboard

Organised large-scale periodic pricing and menu data collection from both international and local food merchants, supported by a custom dashboard for rapid analysis.

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GovernmentGovernment

Nationwide Policy Tracking

Executed nationwide quarterly fieldwork to evaluate the effectiveness of national economic policy, coordinating complex sampling across Malaysia.

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HealthcareHealthcare

Infant and Adult Nutrition Research

Deep-dive qualitative and hybrid studies into infant and adult health nutrition products, focusing on consumer needs, brand trust, and product switching behaviour.

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HealthcareHealthcare

Vaccine Uptake & Immunity Perceptions (Post-COVID)

Explored vaccine uptake and optimisation in the post-lockdown period, understanding how different segments perceive immunity, risk, and prevention.

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HealthcareHealthcare

Policy & Procurement Impact on Medical Devices

Studies on the impact of volume-based procurement for high-value medical consumables, focusing on industrial trends and competitive positioning implications.

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Digital RecruitmentCross-Industry

Event-Based Fieldwork & Digital Recruitment

A blended approach combining physical event-based fieldwork with digital marketing recruitment to deliver fresher, more diverse, and more authentic respondent samples.

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Ready to Uncover Your Next Insight?

Whether you need quantitative surveys, qualitative deep-dives, or a blended digital-and-field approach — let us talk about how we can help.

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BASICMarket Research and Insights

A boutique market research firm established in 2014, providing research services in both digital and traditional formats to corporate clients and top research agencies.

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Malaysia HQ

  • Unit C-1-7 (Level 3), Block C
    Menara Uncang Emas (UE3)
    85, Jalan Loke Yew
    55200 Kuala Lumpur, Malaysia
  • +60 3 7972 8080
  • info@basicinsight.my

Singapore Office

  • Basicmeta Pte Ltd
    10 Anson Road, #10-11
    International Plaza
    Singapore 079903

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